Cloud iPBX
Move beyond legacy landlines with a cloud-hosted business phone system built for offices, mobile teams, and remote workers.
Cloud iPBX with optional AI assistants for modern businesses
Cloud business phone systems, now AI-ready.
TFX Connect helps SMBs and solopreneurs modernize their phone system with cloud iPBX, North America calling, mobile access, number porting, and optional AI concierge capabilities when they are ready.
18 years serving Canadian customers
North America calling included
AI-ready when you are
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AI Concierge answers the call
LIVE
Customer calls
Any time. Any language. Any device.
AI handles intent
Sales, service, booking, message, escalation.
Team gets action
Email summary, transfer, ticket, or callback.
“I can help with pricing, product support, service requests, or connect you to the right person.”
Natural conversation, not a decision-tree IVR.
Positioning
Not another phone provider. A business presence platform.
Traditional telecom feels like infrastructure. TFX Connect should feel like growth infrastructure: a professional number, North America calling, cloud mobility, and optional AI-powered customer availability.
Solopreneurs who need enterprise presence without enterprise overhead
SMBs that miss calls after hours or during peak periods
Remote teams that need one business identity across many devices
Service companies that need better triage, routing, and message capture
Businesses moving from Bell, Rogers, or legacy phone lines to cloud
AI Concierge
From auto-attendant to active assistant.
An auto-attendant asks callers to press buttons. An AI concierge understands what they need, answers from your business knowledge, captures the right details, and routes the conversation to the right next step.
24/7 coverage
Capture inquiries while your team sleeps.
Multilingual
Support customers beyond one language.
SIP-ready
Integrated into voice flows, not bolted on.
Brand trained
Answers using your approved company knowledge.
Features
Everything SMB telecom should have had years ago.
Cloud phone capability, iPBX controls, AI assistants, website chatbots, and intelligent handoff in one go-to-market story.
AI Concierge
Replace rigid auto-attendant trees with natural AI assistants that answer questions, capture messages, qualify requests, and route callers.
Multilingual Support
Give customers a front-line experience that can support sales and service conversations in multiple languages, 24/7.
Mobile & Remote Ready
Keep your business number active across desktops, laptops, tablets, and smartphones while preserving a professional company presence.
Voicemail to Email
Receive voicemail audio directly by email so teams can respond faster without dialing into a separate voicemail system.
Call Visibility
View call activity, recordings, groups, and usage from a centralized enterprise portal designed for simple administration.
Launch path
Keep your number. Upgrade the experience.
Keep your existing number or choose a new one, move to a cloud business phone system, and add AI assistance whenever your team is ready.
1
Choose your number path
Keep your existing business number by checking portability, or choose a new cloud business number during setup.
Port your number
Submit your current number and registered account details so TFX Connect can check portability.
Choose a new number
Select a new business number during onboarding and launch faster without waiting on porting validation.
2
Configure your iPBX
Set up extensions, groups, routing, voicemail, forwarding, call recording, and business-hour rules.
3
Activate AI assistants
Train the AI on your products, services, support process, and escalation rules.
4
Launch in days
Start with a free trial that includes 30 AI minutes, then scale into the plan that fits your business.
Pricing
Simple entry. Real business value.
Start with a feature-rich cloud iPBX phone system, then add AI when it makes sense. Every business line includes North America calling, with simple AI minute pricing for teams that want intelligent support.
AI-ready phone system
Cloud iPBX Essentials
For businesses that want a reliable, feature-rich cloud phone system today, with the option to add AI assistance later.
$49.95
+ tax / month
1 business line included
North America calling included
3 extensions included
Cloud iPBX features
Voicemail to email
Call forwarding and routing
Hunt groups and auto-attendant
AI-ready when you decide
Best AI entry point
Starter AI Assisted iPBX
For solopreneurs and small teams that want a professional cloud phone presence with AI answering and routing from day one.
$149.95
+ tax / month
1 business line included
North America calling included
2 extensions included
Cloud iPBX features
AI Concierge included
Sales Support + Service Support agents
250 AI minutes included
1 workspace seat
Knowledge base setup
More team capacity
Growth AI Communications
For growing SMBs that need more lines, more extensions, expanded AI agents, and more monthly AI call coverage.
$349.95
+ tax / month
3 business lines included
North America calling included
5 extensions included
Everything in Starter
AI Concierge + multi-agent routing
Sales, Service, Messenger agents
AI Note Taker included
500 AI minutes included
Call recording, groups, prompts
Free trial includes 30 AI minutes.
Additional lines: $39.95 + tax / month.
Additional AI minutes: $0.15 / minute.
FAQ
Clear answers for businesses leaving old telecom behind.
Simple Answers to reassure SMB buyers around number porting, setup, usage, and handoff.
Both options are possible. TFX Connect can be a regular cloud iPBX phone system first, or an AI-assisted communications platform. Customers can start with core telephony and activate AI concierge experiences when the business is ready.
Technology & ecosystem
Built with trusted cloud, AI, and telecom partners.
Use approved logo files and wording that reflects confirmed commercial relationships.
Free trial
Put AI to work in your business phone system immediately.
No heavy admin overhead. No legacy phone-room complexity. Start with a cloud iPBX phone system, or trial AI assistance with 30 included AI minutes and see how many calls, messages, inquiries, and after-hours opportunities your business can capture.